Harry Lovett - POOR CUSTOMER SUPPORT

Newtown, Connecticut 0 comments

I have rented in Aruba many times over the last decade or so. This year I tried Avis for the first time because I have had good experiances in the US.

I asked when I rented if I could rent at the airport and return my car at the downtown hotel. No problem. I found out at the end of the rental there was no facility to drop at the hotel and I had to go back to the airport. There was a MAJOR PROBLEM, when I returned the car they told me I was on my own to get back to the hotel.

I was stranded and forced to take an expensive taxi back to the hotel. I have rented from all the other agencies over the years and have always been given a ride back to the hotel...

SHAME ON AVIS for stranding a customer. I will NEVER RENT from this agency again...

Review about: Property Damage Repair.

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